Privacy Policy
Last updated: August 10, 2026
At Four Seasons Building & Remodeling, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
We collect information that you voluntarily provide to us when you fill out forms on our site, such as your name, email address, phone number, and project details.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide estimates
- Communicate with you regarding your project
- Improve our website and services
- Analyze website traffic and user behavior to enhance user experience
- Build retargeting audiences for advertising on social media platforms
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activity on our website. When you first visit our site, you will be presented with a cookie consent banner. Tracking cookies are only placed on your device if you choose to accept them.
We use the following tracking technologies:
Google Analytics 4 (GA4)
We use Google Analytics 4, a web analytics service provided by Google LLC, to understand how visitors interact with our website. GA4 uses cookies to collect information such as:
- Pages visited and time spent on each page
- How you arrived at our website (referral source)
- Your approximate geographic location (city/region level)
- Device type, browser, and operating system
- Interactions with site features and forms
This data is aggregated and anonymized. Google may also use this data in accordance with their own privacy policy. You can learn more at https://policies.google.com/privacy.
Meta (Facebook) Pixel
We use the Meta Pixel, a tracking tool provided by Meta Platforms, Inc., to measure the effectiveness of our advertising, understand visitor actions on our website, and build audiences for future advertising on Facebook and Instagram. The Meta Pixel collects information such as:
- Pages viewed on our website
- Form submissions and other conversion actions
- Information about your device and browser
This information may be used by Meta to show you targeted advertisements on Facebook, Instagram, and other Meta platforms. You can learn more about Meta's data practices at https://www.facebook.com/privacy/policy/.
Your Choices and How to Opt Out
You have several options for controlling or opting out of tracking:
- Cookie Consent Banner: When you first visit our website, you can decline tracking cookies via the consent banner. If you previously accepted, you can clear your browser cookies and revisit the site to see the banner again.
- Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete existing cookies.
- Google Analytics Opt-Out: You can install the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics.
- Meta Ad Preferences: You can manage your Meta ad preferences at https://www.facebook.com/adpreferences.
SMS / Text Messaging Terms and Conditions
Four Seasons Building & Remodeling, LLC offers an SMS/text messaging program to communicate with customers and prospective customers who have opted in to receive text messages.
Message Types You Will Receive
By opting in, you agree to receive customer care and appointment-related text messages, informational messages (such as responses to your questions, project updates, and information relevant to your relationship with us), and marketing messages (which may include discount codes, special deals, or texts promoting our products and services) from Four Seasons Building & Remodeling, LLC. Message frequency varies. Message and data rates may apply.
Contact Us About SMS
If you have any questions about our SMS program, need help, or wish to manage your messaging preferences, you can reach us directly:
- Phone: (864) 270-4846
- Email: contact@fsbrcarolinas.com
Data Sharing for Messaging
- Customer data is not shared with 3rd parties for promotional or marketing purposes.
- Consumer SMS data — including phone numbers, message content, and message consent records — is not transferred, shared, disclosed, or provided to any external organization under any circumstances, except when strictly needed to deliver the messaging service itself (for example, our telecommunications provider transmitting the messages) or when required by law.
- Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
How We Safeguard Your Data
We maintain administrative, technical, and organizational measures to prevent unauthorized sharing, access, or disclosure of your data. These include storing consent records and contact information in access-controlled, encrypted databases; restricting access to customer data to authorized personnel who need it to respond to your inquiry; transmitting data only over encrypted (HTTPS/TLS) connections; and limiting the use of SMS opt-in data strictly to delivering the messages you have consented to receive.
Four Seasons Building & Remodeling, LLC Messaging Terms and Conditions
- The messaging program consists of general conversational messaging to answer questions and provide support to customers, appointment- and project-related messages, promotional offers or discounts, and any promotion of our products/services.
- You can cancel the SMS service at any time. Just text "STOP" to the phone number from which you received messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- For help, reply HELP to any message, or contact us directly at contact@fsbrcarolinas.com or (864) 270-4846.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to us from you and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read the rest of this privacy policy.
How You Opt In
You opt in to our messaging program via forms on our website: when submitting a contact or quote request form, you may provide your phone number and check a box to expressly consent to receive informational and/or marketing text messages from Four Seasons Building & Remodeling, LLC. Consent is not a condition of purchase. You may also opt out of all text messages at any time by replying "STOP".
Data Retention
Analytics data collected through Google Analytics is retained for up to 14 months. Meta Pixel data is retained in accordance with Meta's data retention policies. Personal information you provide via forms is retained as long as needed to service your inquiry and fulfill our business obligations.
Information Sharing
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information. Analytics data is shared with Google and Meta as described above to facilitate their respective services.
California Privacy Rights (CCPA)
If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information we have collected about you. You also have the right to request deletion of your personal information and to opt out of the sale of your personal information. We do not sell personal information. To exercise these rights, please contact us using the information below.
Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Four Seasons Building & Remodeling
2 Alva St, Greenville, SC 29605
(864) 270-4846
contact@fsbrcarolinas.com
